Skip to Content
author's profile photo Former Member
Former Member

What does this error mean on the CMC ?

07-18 21:24:21 com.businessobjects.report.web.shared.WebReportingException: The viewer could not process an event. Failed to open the connection. CloserReport Dates _HWA_daily [] ---- Error code:0 [CRWEB00000119] at com.businessobjects.report.web.shared.WebReportingException.throwWebReportingException(WebReportingException.java:71) at com.businessobjects.report.web.component.ViewerContainer.processEvents(ViewerContainer.java:1416) at com.businessobjects.report.web.WorkflowController.doEventProcessing(WorkflowController.java:353) at com.businessobjects.report.web.WorkflowController.doLifecycle(WorkflowController.java:255) at com.businessobjects.report.web.WorkflowController.doAsyncLifecycle(WorkflowController.java:106) at com.crystaldecisions.report.web.viewer.CrystalReportViewerUpdater._processHttpRequest(CrystalReportViewerUpdater.java:61) at com.crystaldecisions.report.web.ServerControl.processHttpRequest(ServerControl.java:345) at com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet.doUpdate(CrystalReportViewerServlet.java:158) at com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet.doPost(CrystalReportViewerServlet.java:146) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at com.businessobjects.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:110) at com.businessobjects.http.servlet.internal.ServletLastFilterChainElement.service(ServletLastFilterChainElement.java:30) at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:46) at com.businessobjects.webutil.boetrustguard.BOETrustPrepareFilter.doFilter(BOETrustPrepareFilter.java:32) at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72) at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43) at com.businessobjects.swd.shared.tracelog.TraceLogScopeFilter.doFilter(TraceLogScopeFilter.java:38) at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72) at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43) at com.businessobjects.sdk.actionfilter.WorkflowFilter.doFilter(WorkflowFilter.java:45) at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72) at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43) at com.businessobjects.swd.appcontext.RequestInitFilter.doFilter(RequestInitFilter.java:26) at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72) at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43) at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:235) at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197) at com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:220) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:166) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:662) Caused by: com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: Failed to open the connection. CloserReport Dates _HWA_daily---- Error code:-2147215357 [] Error code name:internal at com.crystaldecisions.sdk.occa.report.lib.ReportSDKException.throwReportSDKException(ReportSDKException.java:120) at com.crystaldecisions.sdk.occa.managedreports.ps.internal.SendRequestHelper.sendRequest(SendRequestHelper.java:141) at com.crystaldecisions.sdk.occa.managedreports.ps.internal.CacheReportSource.sendRequest(CacheReportSource.java:1780) at com.crystaldecisions.sdk.occa.managedreports.ps.internal.CacheReportSource.getPage(CacheReportSource.java:1275) at com.businessobjects.report.web.event.PageListener.renderContentLocally(PageListener.java:394) at com.businessobjects.report.web.event.PageListener.getPage(PageListener.java:181) at com.businessobjects.report.web.event.PageListener.updatePage(PageListener.java:123) at com.businessobjects.report.web.event.UpdatePageEvent.processListener(UpdatePageEvent.java:47) at com.businessobjects.report.web.event.ViewerBroadcaster.broadcast(ViewerBroadcaster.java:109) at com.businessobjects.report.web.event.EventQueue.processEvents(EventQueue.java:53) at com.businessobjects.report.web.component.ViewerContainer.processEvents(ViewerContainer.java:1403) ... 45 more 
Show Details

Hide Details

Add a comment
10|10000 characters needed characters exceeded

Related questions

3 Answers

  • Posted on Jul 19, 2016 at 01:00 PM

    Paul,

    Need MUCH MORE information, such as:

    • What is the workflow to create the error ?
    • Is the error rare / frequent or always can be reproduced?
    • Details on your environments:
      • What OS ?
      • Are you running cluster?
      • What is CMS DB?
      • What is the exact version of BOBJ?
      • Where is the FRS located ? SAN / Local

    Regards,

    Ajay

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Jul 19, 2016 at 12:52 PM

    Can you give more details on this error? Where do you see this?

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Jul 19, 2016 at 01:07 PM


    Hello Paul,

    You can check this KBA :

    1558691 - Error: The viewer could not process an event. Failed to open the connection.

    Best regards,

    Bayrem

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.