on 07-18-2016 1:31 PM
Hello Experts
I am using Route management in EWM and facing an issue.I am giving some carrier as Forwarding Agent in the OBD so that it flows along with the Outbound Delivery in EWM.
But in EWM the carrier is getting changed and my intended route is not getting picked.I have checked the ZONE and found that its of Mixed type and the customer is maintained in Zone-Location Tab but the corresponding Zip of the Customer is not maintained in Zone-Postal Code Tab alothough there are some other Zips available.
Does the Customer needs to be maintained in both the Tabs ( Location and Postal Code) for a Mixed Zone Pls clarifyif various parameters are used simultaneously in Zone how does System behaves.
Thanks
Akhil
Hi Akhil,
based on what you describe it sounds as if for your OBD you have multiple routes which are "valid".
Is this right? Then the route determination will determine (if you have not passed specific restrictions) the route with the "lowest" costs. (costs and so on can be influenced by configuration and/or BAdIs).
The Carrier is a result of the route determination as well as a restriction for the route determination. But the thing is that you have to tell the system whether you want the route determination to use a specific carrier or if it should determine the "cheapest" route and fill in the carrier.
So how did you enter the carrier? Did you manually enter it in e.g. /SCWM/PRDO? Then ensure that when you enter the carrier (tab for partners) that the "Value indicator" containes a "M" (for manual setting). This will force the route determination to use this carrier. But of course if now no route is found valid for this carrier, you may get an error message. On the other side if you have multiple routes for the same carrier it may still happen that an other route is picked if it has lower "costs".
So you should maybe also check if the route that you expect is a valid route at all. This you could for example do in the transaction for the route simulation. Here you can start with e.g. the warehouse location as source and the customer as target and see if you route is shown at all. Then you can pass further restrictions (products,...) to see which routes are for your OBD valid. Only if here your route is not shown it could be that it has to do with your route definition/zones/...
Best regards
Markus
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