Skip to Content
0
Jul 18, 2016 at 08:56 AM

Work item status set as 'Cancelled'

696 Views

Hello everyone,

I am experiencing an issue in PR overall release strategy custom workflow. We are using custom BOR copied from BUS2105.

The scenario is as below,

1. Once the PR is created, an email is sent to initiator and first approve level - This is working fine

2. First approve level rejects the PR and an rejection email is sent to the initiator - This is working fine

3. Initiator cancels the rejection and completes the required changes. Then initiator saves the PR. - In this step, a work item is visible for some time in the first level approve SAP inbox but suddenly it vanishes.

When checked in SWI1, it is found that, 'Cancelled' status is set for the work item. And in the workflow log, status is set as 'Logically deleted'.


I have set, 'Rejection_start' and 'Released' event as terminating events for the release step.

Not sure why system is not keeping the status 'Ready' for the work item.

Appreciate your help.

Regards,

Shailesh S Kurdukar