Skip to Content
author's profile photo Former Member
Former Member

Not able to edit and fill survey

Hi,

I have created on survey and though Plans and routing rule survey will be automatically assigned to ticket. When we are opening this survey

all the field are showing in grid out. Help me resolve this issue.

Please find the attachment.

With Regards,

Vijay Kumar

+91-9717293252

survey.JPG (44.7 kB)
Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Jul 18, 2016 at 09:24 AM

    Hi Vijay,

    If you are testing in HTML5, please click on Actions ---> Edit and then the survey becomes editable to be filled up. Please refer screenshot.

    Rgds,

    Pavithran


    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.