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Problem in IT 45 (Loan InfoType)

i m facing a problem in loan IT 45,, its balance become 0 without any special repayment external.

we run live payroll normally 2, 3 times before finalizing the salary. in first 2 runs there was loan installment being deducted and there was remaining loan balance, but in 3rd run there was no installment deducted of almost 100 employees out of 3000 and their loan balance become zero.

I checked the loan IT 45 that may b is changed but is was last changed months before and there is not special repayment external entry.

Please help and guide.

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  • Posted on Jul 17, 2016 at 12:44 PM

    Run payroll with log for the period when it is not deducted and balance becomes zero.

    Expand the top node of the pay period.

    Search for the w/t of loan balance w/t successively till you find the cause of the problem.

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