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Former Member
Jul 15, 2016 at 01:38 PM

Issue with Ticket type

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Hi Guys,

I have created code list restriction for ticket type and restricted the values as shown in below screen shot:

Here I have restricted "Employee Support Ticket" not to display in the ticket type drop down list, but it is still defaulted to "Employee Support Ticket" while creating ticket.

Can anyone please advice how can I remove this default one.

Regards

Saurabh

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