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Former Member
Jul 15, 2016 at 09:36 AM

Service Technician and Service Technician Team for field work SAP C4C

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HI Experts,

We have been working on field service feature of C4C. But everytime when we Go to "SERVICE AND REPAIR" tab Service technician is always "Toni Technician" by default and Service Technician Team is always Blank.

I have few questions:-

1) How can I set my choice of Service technician by default for every ticket we create?

2) Where do we maintain this Service Technician Team?

Request you to please help!

Ticket view

Service technician team is defined still team field is empty in ticket.

Regards,

Pragati

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