Skip to Content
author's profile photo Former Member
Former Member

Expiration date error in JK01 (Subscription Renewal Order)

Dear All,

I am creating a subscription order with order type "SUB" using transaction code "JK01".

I am using billing frequency of 01 (Year) with Date From as 14.07.2016.

But the system is calculating the expiry date as Date From -1 i.e. 13.07.2016.

As per our records for previous orders, expiry date should be determined on basis of billing frequency and it should be 13.07.2017.

I want to know how exactly the expiry date is calculated and what is the basic functionality of billing frequency.

And how the expiry date is coming incorrect, as previous orders it was coming correctly.

Help me out, as its urgent for the client.

Regards

Gaurav

Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • Posted on Jul 14, 2016 at 03:32 PM

    Have a look at OSS note 2064918

    G. Lakshmipathi

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.