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Former Member
Jul 14, 2016 at 12:05 PM

Maintenance Plan Consider Resolved On Date

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Hi ,
I would need some help regarding the option to schedule maintenance Plan using option Consider Ticket Resolved Date in Ticket Template. Does it mean that once the ticket has been scheduled , the next one will be based on resolution date, and just not creation date

I tried it couple of times but the system always considers the creation date for next set of ticket creation . One more thing , I seem to not find an option to close Work Tickets in SAP C4C ? How is it supposed to happen. ?

Regards

Gaurav

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