Intercompany transactions still in Processing Status

[Former Member]

Dear Gurus,

My SAP B1 version is 9.1 PL09 32-bit, and the version of Intercompany Add-on 2.0.16.0

The Intercompany Addon works fine until this morning i found out that when i make new transactions, they are stuck in "Processing" Status (as picture below)

I also check Eventsender, Intercompany Landscape and everything working well, i just dont know why this happend.

Please give me a advice for this urgent situation.

Thank in advance.

Nguyen Sy Hung

[yash_rastogi31 · Accepted solution]

Hi Sy,

You can check the IPO step status. No IPO step should be deactivated.

If issue still persists then please raise a support incident with SAP GSC.

Regards,

Yash

[Former Member · Accepted solution]

Hi Yash,

Thank you for your valuable advice, i reactive some IPO steps as your suggestion and now it works correctly!

I also have the question that are there any ways to  avoid this situation? and how do i troubleshoot the root cause of this?

Thank you for having time to me.

Hung

[yash_rastogi31 · Accepted solution]

Hi Hung,

Please go through the Administrator Guide to check whether all basic setups/configurations are done in your environment. You can also use the Troubleshooting Tool available in Integration Framework for troubleshoot related information.

Regards,

Yash

[Former Member · Accepted solution]

Hi Yash,

Now i have checked all basic configuration, and found out that i forgot setup anything in Administrator/ Setup/Intercompany/ Bi1 Server Details. So what is the purpose of setting up information here, because i notice that the Intercompany addon still working without it?

Thank you for your help.

Regards,

Nguyen Sy Hung

[yash_rastogi31 · Accepted solution]

Hi Hung,

These configuration are used for consolidation and reports.

Regards,

Yash

[Former Member · Accepted solution]

Good Morning Yash,

Today i got trouble with IPO Step. I found that this IPO step was Deactivated suddenly with the message:(please find the picture below).

" com.sap.b1i.xcellerator.XcelleratorException: XCE001 Nested exception: com.sap.b1i.bizprocessor.BizProcException: BPE001 Nested exception: com.sap.b1i.utilities.UtilException: UTE001 Nested exception: com.sap.engine.lib.xml.util.NestedException: -> com.sap.engine.lib.xml.util.NestedException: Exception while sending warning. in 'document' - function -> javax.xml.transform.TransformerException: java.io.IOException"

But it not like previous situation, i reactive this Step, but when i make another transaction in SAP, this Step was Deactivated again.

I also got this message when check the status of event sent: No scenarios step (vBIU) assigned for step..

Thank for your help!

Nguyen Sy Hung

[yash_rastogi31 · Accepted solution]

Hi Hung,

Please raise a support incident with SAP GSC.

Also please start new discussion for different issue.

Regards,

Yash

[Former Member · Accepted solution]

Hi Yash,

Thank you for your help. I have already raised SAP support for this situation.

Regards,

Nguyen Sy Hung