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WIH 0013 error when selecting universes using thin clients - Please close your browser and log on again

I'm getting this nasty error when trying to create new Webi documents using 4.1 (sp5) BI Launchpad (the thin client).

WIH 0013

Invalid session. Please close your browser and log on again

Please note that I am able to open and modify existing Webi documents, so if there is a report using the required universe, we use it as a workaround.

My actions to replicate the error:

1. Log on to BI Launchpad.

2. Select "Web Intelligence" from the application list.

3. Click "new" icon.

4. Select "universe" as the data source. An empty list is display.

5. Clicking on "refresh universe list" generates this error.

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1 Answer

  • Posted on Jul 14, 2016 at 04:27 AM

    If you have webi client tool installed on you pc then try to perform the same workflow from it and see if you get same error.

    if Yes then check the rights for your user account on universe and applicaion level.

    if no then then try to use to different browser and direct tomcat url without load balancer if you have any.

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