Mismatch in EBP and backend SAP system

[Former Member]

Hi Experts,

When checking the status of the shopping carts we have found some shopping carts which has status as "Item in Transfer process" but PO has been created in the backend.

We are running the job for CLEAN_REQREQ_UP every hour and BBP_GET_STATUS_2 once daily.

Some shopping carts get their status updated as soon as they are ordered and follow on documents are created. While for a very few may be 2 or 3 shopping carts has a mismatch between their status.

Can anyone guide about the cycle and the programs which runs after shopping cart is approved, follow on documents are created and the status updated back to EB with follow on document information.

Thanks and Regards

Manoj

[Former Member]

Hello Manoj,

this is the role of CLEAN_REQREQ_Up to check backend document creation and to update corresponding SC status by:

- inactivating "in Transfer process"

- activating "Follow on doc created"

- flinalizing backend references in BBP_BPBEI

To do so, the scheduled report is scanning table BBP_DOCUMENT_TAB.

This table should be empty (except for new entries added since last run).

Entries remaining in this table means errors. Corresponding errors should be found in Application monitors.

Those entries are flagged 'ERROR_ALERT'.

If you don't find any entry, you can re-create an manual entry for this SC, and next CLEAN_REQREQ_UP will align everything.

Check OSS around BBP_DOCUMENT_TAB, there are some anomalies arround management of those table entries.

Ex: A report has been created to re-create entries for GR (OSS 644963 Regenerating BBP_DOCUMENT_TAB entries).

For your case, there are also 4 reports to analyze and correct SC statuts/links errors:

649788 Shopping cart: Analysis/correction report Z_SC_STATUS_CHECK_1

728536 Shopping cart: Follow-on docs => analysis-/correction report

729967 Shoppng cart:Status I1111,no follow-on docs->analysis report

757625 Incorrect Status I1112->analysis report

755769 Status I1113, no item or header relations->analysis report

Rgds

Christophe

[Former Member]

Hi Christophe,

Thanks for the answer, your answer is very helpful.

Thanks and Regards

Manoj

[vinita_kasliwal]

HI Christophe

I am working in SAP SRm 7 please can you advise ASAP .

II found the answer quite useful too could you please also reconfirm if the resolution to my issue would also be the same ?

I deleted a PO and I want the status of the SC to become of status " Follow on Doc deleted "

However the SC still shows the status as Follow on Doc created . I tried to run bbp_get_status2 and Im getting an error which says "  On the basis of the data, no changes possible"

I have a lot of entries in the table bbp_document_tab but this is a standard table and I am not too sure how i could delete entries here ?

649788 Shopping cart: Analysis/correction report Z_SC_STATUS_CHECK_1  --- This is older version and not applicable .

728536 Shopping cart: Follow-on docs => analysis-/correction report   -- this is for SRM 5

729967 Shoppng cart:Status I1111,no follow-on docs->analysis report  im on Package SAPK-70107INSRMSRV hence NA

757625 Incorrect Status I1112->analysis report   --- This is for the lower package

755769 Status I1113, no item or header relations->analysis report  -- Lower package

Please can you advise me on this the notes are not really applicable since Im at a higher package .

Thanks Regards

Vinita

[yann_bouillut]

Hi Manoj,

What is your SRM release AND SP level ?

Regards,

Yann

[Former Member]

SRM 5 and Service Pack 5

[yann_bouillut]

Please confirm SRM5.0 which is for SRM server 5.5.

Yann