Mass processing EMMA clearing cases

[Former Member]

HI All,

we got a lot of clearing cases (See attachment EMMACL.JPG).

As the reason of all clearing cases is identical we would like to process all single cases at ones (with the process method shown in attachment Single Clearing Case.JPG)

Could pls somebody tell me ow to achieve this?

Thanks

Regards

Mario

[yevgen_trukhin · Accepted solution]

Hi Mario, how about the following approach:

• run report REMMAJOBPROC
• select selection criteria + mark checkbox Execution Solution Process

Best Regards, Yevgen

[Former Member]

Hi Yevgen,

are you sure. I started the reports as you told.

I cannot see any button to process clearing casess in mass

see screenshot

Regards

Mario

[yevgen_trukhin]

Sorry i was wrong. Here is the documentation that should help you.

• Automatic: Most automatic solutions can be executed in dialog like the manual solutions. However, they can also be executed automatically via transaction EMMACAP (program REMMA_CLIST_AUTPROC_EXEC). A batch job is scheduled for this program that runs immediately after the job creating the cases has finished. This job then executes all automatic solutions for the cases. The goal of the automatic solutions is to resolve the cases without a clerk having to work on the case at all. You mark solutions as ‘automatic’ in the configuration of the solution path.
  
  For a more detailed description of the automatic solutions, see the documentation for program REMMA_CLIST_AUTPROC_EXEC.
  
  Please note that automatic solutions must not contain any dialog steps otherwise the batch job executing program REMMA_CLIST_AUTPROC_EXEC will terminate.

[william_eastman]

You have to have marked the processes assigned to the case category as 'auto'.  In your case screenshot, i can see that this case category is not set up in that way.  After a process is marked as 'auto' then the transaction will perform the actions as Yevgen has indicated.