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Poor Chart Image Quality After Upgrading to SP17


I have upgraded CR13 SP15 to SP17, then the chart image is showing in bad quality on my browser.

I'm using SAP Crystal Reports, version for visual studio, web application, VS2010

Images attached shows the differences before and after upgrade.

Any Ideas?

CRSP17.png (28.5 kB)
CRSP15.png (10.2 kB)
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  • Best Answer
    Posted on Jul 12, 2016 at 07:23 PM

    Vinit - I'm using a dataset as my report data source so I've attached the report file only. And yes I'm viewing the report through CR Viewer.

    Ido - I didn't touch the report and all the graphs types became blurry after upgrade to sp17.

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    • Hi Elias,

      Great, why it changed is unknown. R&D said they did nothing to the .NET WEB form Viewer. Possibly changes to the Browser Engine maybe... I also asked them if anything other than some alignment fixes in SP 17 where implemented, waiting for the update.

      Unfortunately there are no API's to get into that 3rd party Charting dll, 3D Automation used to have a SDK package that would work in CR SDK's but we have not kept it up to date so it's no longer available from them.

      Only option is to adjust the Legend font size manually.


  • Posted on Jul 12, 2016 at 12:02 PM

    Hi Elias,

    Please share your Crystal Report with saved data in it.

    Also is the report viewed in the CR Viewer or you are exporting it to PDF.



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  • Posted on Jul 12, 2016 at 05:36 PM

    I saw the same issue but only when setting the new interpolationmode property to HighQualityBicubic.

    Is that your situation too, or are you seeing the chart degradation without touching that property?

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