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Former Member

how to reset HCPMS

Hi my HCPms account was dead, is that possible to reset HCPms account by any mean?

BR

WangHe

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2 Answers

  • Best Answer
    Jul 11, 2016 at 07:25 AM

    Hi,

    self service for resetting HCPms is not available. I can let our dev ops team reset your account, but I need your permission to reset it, since all data will be lost and I need your account name - best you send me a PM.

    Sorry for the inconvenience, but this can happen on trial 😔

    Regards,

    Martin

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  • Jul 09, 2016 at 04:50 PM

    Are you referring to Trial of HCPms? What do you mean by 'dead' ? Lost all configurations?

    Looping expert @Martin Grasshoff ,

    Regards,

    JK

    PS: You can create another new account on HCP trial to access mobile service.

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