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author's profile photo Former Member
Former Member

SAP GRC Policy Management

Hi Experts,

I would like to ask for your opinion regarding the email functionality in SAP GRC Policy Management. The client requirement would like to have the Policy review and approval to have a corresponding email notifications sent to their mail box.

The only process I know is when the Policy is sent for distribution via Planner then that is the time an email will be sent to the intended recipients.
But for the review and approval, only work inbox notification is being sent out and no email notifications. Is this possible to have emails for review and approvals as well? Thanks in advance.

Regards!

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 07, 2016 at 01:19 PM

    Hi Sathish - Mail notifications for Review and approval are standard items. Have you already configured the mail notifications ? If yes, have you checked email log settings ? Does it throw any error ?

    -Rahul

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