Issue in SAP GUI 7.40 patch 7

[former_member201800]

Hi Team,

I am facing issue when trying to connect the system using connection type as "Group/Server selection".

When i am giving the entry, it is not detecting the message server host name. I have already updated the services file.

It is showing the error "NiHLGetNodeAddr' unknown".

I tried to replace the saplogon.ini file from other system, where it is running fine. I am getting error "Service '?' unknown.

Please suggest.

Regards,

Shyam

[Johan_sapbasis]

Hi,

Why dont you add it as custom application server or does it have to be load balanced?

If so is the necessary maintained in rz12 etc?

Kind Regards,

Johan

[former_member201800]

Hi Nicolaas,

Actually this option is used by functional consultant. We have created the group.

But while maintaining the entries, it is throwing the error.

Regards,

Shyam

[Johan_sapbasis]

Hi,

In my past experience here you will have to ensure that both servers/all server in group have the correct service entry maintained in services files.

Unix/Linux : /etc/services

Windows:C:\Windows\System32\drivers\etc

Also ensure hosts can see other ping dns names as well.

Kind Regards,

Johan

[former_member201800]

Hi Nicolaas,

I have manually maintained the entries in services file.

But, after maintaining this also, couldnt resolve the issue.

Regards,

Shyam

[Sriram2009]

Hi Shyam

Could you share the service file enters? just refer the example format

" sapmsSID 36XX/tcp  #SAP system Messaging Service"

BR

SS

[hemanth2]

Dear Shyam,

Hope you are doing good.

Please check if SAP Note  2077230 is applicable. Do apply the patch or the workaround mentioned.
Hope this helps.

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Kind Regards,

Hemanth

SAP Product Support

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Join me online: http://scn.sap.com/people/hemanth.kumar/content

[former_member201800]

Hi Hemanth,

Thanks for the reply.. This snote is applicable for Patch 0 and 1. We are already on patch 7.

Also, there is no entry maintained for SAP Router in SAPUILandscape.xml.

What else we can check to resolve this issue?

Regards,

Shyam

[Sriram2009]

Hi Shyam.

1.  From the client system are you able to ping the SAP host? I think you have to check the DNS resolution by either adding host enter or DNS.

2.  Check the firewall settings on client system refer the SAP KBA

2197751 - Various "long hostname/IP Address resolution time" problems in dev* trace

BR

SS

[former_member201800]

Hi Sriram,

Ping is working fine for all the servers. If i am selecting custom option, it is working fine for all the server.

When i am trying to use the option Group/Server selection, it is giving below error.

Please suggest.

Regards,

Shyam