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Crystal server configuration with MS SQL

I've installed on a vm the trial versions of Crystal Server 2016 SP2 and Crystal Reports 2016 SP2.

The vm is Windows Server 2012. And for my DB I'm using SQL Server. And basically following this guide for setting up the DB for Crystal Server:

This is my second attempt and when I tried to add a Crystal Report to be published via CMC, I got this error:

Unable to find servers in CMS WIN-7TRPJQQU5AH:6400 and cluster @Wind-7TRPJQQU5AH:6400

with kind fileserver and service FileStoreV2.

All such servers could be down or disabled by the adminsitrator. (FWM 01014)

When I poked around in CMC I see this:

I'm thinking there is twice as many entries then there are supposed to be in this list. But I'm just guessing because I haven't been this far till now.

And my Windows server name is WIN-7TRPJQQU5AH and the SQL Express default instance name is "SQLEXPRESS".

So I believe the entries above should somehow reflect that with something like "WIN-7TRPJQQU5AH\SQLEXPRESS".

Still learning all this so please any hand-holding is welcome in understanding what's going on here.


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  • Best Answer
    Posted on Jul 06, 2016 at 09:20 PM

    Hi Aaron,

    I moved your post to the BI Platform forum.

    First issue is those servers that are not running, they need to run except the first one, not important for trial version.

    You need to enable the 3 other Disabled Servers and Start all of the ones that are Stopped.


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    • Former Member Dell Stinnett-Christy

      I understand. You've been very helpful and patient, Dell!

      The BI launchpad is something I haven't touched previously.

      I can't access it from the networked VM but I'm sure I'll get there. Just gotta look into it.

      I like how BI looks though. I opened it from the Server VM with the Administrator account.That looks like a much better interface for user access.

      Thanks for all your help!

      Update - I can access BI from the networked VM. Apparently the URL is case sensitive. I was using "bi" and not "BI".

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