Hello Everyone,
We have defined a 2-step approval process for sales quote. Then we want to inform validators by email notifications. The expected behavior is that:
To reach this, we have 2 options: Standard email notification sent by system, or custom email triggered by a workflow rule. However, none of these two options is suitable for us:
We can adopt either the standard mail notification or the custom workflow, as long as we can solve the problems mentioned above. I have searched in SCN and C4C help documents, and have found no answer.
Thank you very much for all your help.
Best regards,
Alicia