Call ECC tcode in sap GUI from CRM interaction centre on button click

[Former Member]

Hi,

I need to call ECC tcode in sap GUI when user clicks on a button in Interaction center.

I tried to achieve this by creating transaction launcher by checking 'Launch in SAP GUI' check box, since we are using SAP CRM ABAP 7.0 EHP 1,

I could not able to create the TL.

Please help me to resolve this issue.

[bruce_li · Accepted solution]

Hi Aishwarya,

You are right, you cannot use SAP GUI transactions based on transaction launcher in SAP CRM ABAP 7.0 EHP 1. The prerequisite to use sap gui is that your CRM system should be either 7.0 EhP2 or higher release. For the backend clients (ERP), the Suite Foundation Layer 7.02 or higher is required. This means ERP EhP5 or higher release. You can refer to SAP Note 1890755 for detailed information.

=>

Note 1890755

https://launchpad.support.sap.com/#/notes/1890755

So you need to create a WEBGUI based BOR transaction launcher to call ECC tcode from CRM. You can find link "Almost Everything About Transaction Launcher" in KBA 1877395, please open and view the document from this link and follow the same to set up your BOR transaction launcher.

KBA 1877395

https://launchpad.support.sap.com/#/notes/1877395

Best Regards,

Bruce

[parth318]

Hi,

I hope your requirement is to open a ECC transaction from Interaction Center in Web UI itself.

If this is so, you can achieve this by using BOR Object option in TL wizard.

Cheers,

Parth