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Problem loading model into Predictive Factory 3.0

Hi, I have built a time series model with the Analytics Server/Modeler and saved the model in a SQL Server database. I can read the model back into the Modeler from the database so I know I have a working connection to the database.

I have also created a project in the Predictive Factory and when I try to load the model into it I can see the model listed as available but I always get the following, completely unhelpful, error message:

Task Run Failed

Task Model Import ended with errors.

I can't find any log files through the UI for the Predictive Factory that might help me understand what the errors are. I believe I have correct authentication for the database otherwise I would assume that I could not see the model listed as available for import.

Can anyone help?

Thanks,

Andrew.

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2 Answers

  • Best Answer
    Jul 08, 2016 at 06:40 AM

    Update: Andrew & I are working on this offline. We will update the thread once we reach a conclusion.

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    • Hello Kevin, can you please create a new post with your question, including all the details on what is failing? I would also recommend that you create a support ticket in parallel with SAP support. Thanks for your help.

      Best regards,

      Antoine

  • Jul 04, 2016 at 06:31 AM

    Hi Andrew, the log files from the Predictive Factory are stored by default here: C:\Program Files (x86)\SAP BI\Analytics\logging, if you installed the Predictive Factory in the default installation folder.

    I'll send more detailed explanation of what the different log files, but you might want to open the *.glf files to see if you find more explanation related to the error.

    I also recommend to log a ticket with SAP Support so that you can be helped with the investigations. Zip the content of the logging folder that I referenced and please include it as an attachment to your ticket.

    Best regards

    Antoine

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    • Hi Andrew, are the components that you are using installed with the 3.0 release? I assume yes, but in case not, make sure to upgrade Modeler and Server. I can have a look to the log files and see if I find any additional clues while we follow the SAP support route.

      Thanks & regards

      Antoine