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Error: Bank Statement is reversed in background and try again later.

Posted Bank statement for approval cannot be reversed. Showing the following error. (attached)

Error: Bank Statement is reversed in background and try again later.

Please advise.

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2 Answers

  • Best Answer
    Posted on Jul 05, 2016 at 12:04 PM

    Hi Aneesh,

    Please report an incident and mention the steps that lead to the error.

    Thanks

    Lokesh Sharma

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    • Hi Aneesh

      Unfortunately we really need an incident to comment.

      To make it very clear there is something with this very specific bank statement. To understand the reason why it cannot be reversed we need to see the concrete instance, the created payment allocations, the postings, etc. To check this, we need to login in the backend. To login in the backend we need an incident out of this system.

      If you cannot raise an incident from the system itself, then raise at least an incident from the hotline for this system, so that we can help you.

      Best regards

      Marlene

  • author's profile photo Former Member
    Former Member
    Posted on Jul 14, 2016 at 09:50 AM

    Yes Marlene, incident has been reported.

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