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Former Member

Solman 7.2 System recoommendation in workcenter Could not open app. Please try again later.

all the configuration steps is ok

there is no dump in st22

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1 Answer

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    Former Member
    Feb 09, 2017 at 08:15 AM

    i have resolved my problem by sap support :

    2334184 - Component controller

    'com.sap.solman.sysrec.Component' could not be found

    Version 1 Type

    SAP Knowledge Base

    Article

    Language Anglais

    Master

    Language

    Anglais

    Release

    Status

    Released to Customer Category Problem

    Component

    SV-SMG-SR (System Recommendations for Managed

    Systems)

    Released On 23.06.2016

    Please find the original document at https://launchpad.support.sap.com/#/notes/2334184

    Symptom

    You received the error below for Fiori app "System Recommendations" after SP update.

    "Could not open app. Try again later."

    In addition, the browser's Developer Tools shows the following specific error.

    "Error: The specified component controller 'com.sap.solman.sysrec.Component' could not be found!"

    Environment

    Solution Manager 7.2

    Reproducing the Issue

    2017-02-09 Page 1/3

    © 2017 SAP SE or an SAP affiliate company. All rights reserved

    1.

    2.

    3.

    4.

    5.

    6.

    7.

    Run SM_WORKCENTER (Fiori Launchpad) and click on the Fiori app "System Recommendations".

    Cause

    The component controller for the Fiori App "System Recommendations" is incorrectly set.

    Resolution

    Prerequisites: Ensure that the following NetWeaver Gateway services are activated.

    /UI2/PAGE_BUILDER_CONF

    /UI2/PAGE_BUILDER_CUST

    /UI2/TRANSPORT

    You may refer to the IMG Activity Documentation described in the IMG Activity below to activate the services.

    TCode: SPRO

    -> SAP Reference IMG

    -> SAP Solution Manager Implementation Guide

    -> SAP Customizing Implementation Guide

    -> SAP NetWeaver

    -> UI Technologies

    -> SAP Fiori

    -> Initial Setup

    -> Initial Launchpad Configuration

    -> Service Maintenance of SAP Gateway

    After the services are activated, follow the steps below to correct the component controller for Fiori App

    "System Recommendations".

    Run TCode /UI2/FLPD_CUST

    Click on the Catalog "Change Management"

    Select "Target Mappings"(right pane)

    Select the Action "UISMMySAPNotes"

    Click on "Configure"

    Change the Component entry from "com.sap.solman.sysrec" to "sm.sysrec.mynotes"

    Click on "Save"

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