IPS Upgrade Issues (Tomcat)?

[Former Member]

I recently upgraded IPS from 4.1 SP3 to 4.2 SP2, and at the same time patched DS from 4.2 SP3 to 4.2 SP7. All on same server, Windows 2012.

During the IPS upgrade I did not receive any errors, but after it was finished I noticed Tomcat was not running. I tried to manually start the service but it said it was marked for deletion. I rebooted (though was not prompted to), and the original service had in fact been deleted, but there was nothing in its place. As part of the IPS upgrade it should have uninstalled Tomcat 7 and replaced it with Tomcat 8 but this did not happen. I had to register the service manually and then use wdeploy to deploy the war files.

Has anyone else run into this issue? I ran the installer with an administrative account, but not "As Administrator" from the right-click context menu. Could this be the problem? I searched the install/patch/upgrade documentation but didn't see this referenced specifically.

[Former Member · Accepted solution]

This was resolved by stopping both Tomcat and SAP Data Services Windows services, then running the IPS patch installer "As Administrator" from the right-click menu.

I did the same for the DS patch, though Tomcat was still running for that one.

[Former Member · Accepted solution]

While this workaround did work when I patched Test, I ran into similar issues again in Prod. IPS did not generate any errors but still failed to install Tomcat correctly. DS installer failed to create the job service. Both Tomcat and DS had to be configured manually after the installs.