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ERP Notification as a follow up in C4C Service request!

Hi Gents ,

I have a requirement to create an ERP Notification from C4C Service Requests. This can be achieved with custom Development.I will achieve that.

I also need to add the ERP Notification Number, created in ERP , which will be returned to C4C system in the Service request.have a KUT field , so this I will achieve.

I need to add this Notification Number in DOCUMENT FLOW of Service Request , any input on this??


Also , as of now if we write custom code for our development for adding Notification Number in Doc flow , it only works for Opportunities, Leads,Sales Quotes , and Tickets, nothing for Notifications as such in the system .


Please help on this, with whatever knowledge you have.


@Horst Schaude any Inputs??



Br'

Daljeet

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  • Posted on Jun 29, 2016 at 02:27 PM

    Former Member any inputs?

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