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Process Chain unschedules itself

Dear Members,

A problem has been haunting me for sevaral weeks now.

We have a processchain running daily that is triggered by a higher level processchain. The start event of the process chain in question is then also "Start using Meta chain or API". In this process chain at the last process we have a message attached that processing is finished.

Now it happens that after every few days this process chain unschedules itself and the message is not send anymore. However the chain does still run without errors.

The temporary solution is also easy, just activate&schedule it again. This will work again then for several days.

The strange thing about this is that we have several places where we apply this same technique and they never stop sending the message or unschedule. Just this one chain does.

As far as the process chain logging is concerned, nothing is mentioned there (also not the rescheduling). Only the daily runs are visible.

Does anyone have any tips how this might be possible or where to look for more information? We are running version 7.40.

Best regards,


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1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Jul 28, 2016 at 02:45 PM

    Hi Duijs,

    I would suggest you to check with basis team to trace the changes to Process chain.

    By this you will get broader Idea.

    Thanks & Regards,

    Maunank Patel.

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