Originally though I was getting this error because there were no patches installed, but have now installed Patch 02 (4.2 SP02 Patch 02) and am still getting the error, so that's not the problem.
Saw the post about back slashes in the paths and confirmed that the paths do use '\', even tried changing to forward slashes but still didn't work. Copied and pasted the path from the server just to confirm and still doesn't work.
All other components are able to retrieve data, patch history is the only problem.
Here's a clip of the log:
javax.xml.ws.WebServiceException: javax.xml.soap.SOAPException: Not supported in SOAP 1.1 at com.sun.xml.internal.ws.fault.SOAP11Fault.getProtocolException(SOAP11Fault.java:180) at com.sun.xml.internal.ws.fault.SOAPFaultBuilder.createException(SOAPFaultBuilder.java:116) at com.sun.xml.internal.ws.client.sei.StubHandler.readResponse(StubHandler.java:238) at com.sun.xml.internal.ws.db.DatabindingImpl.deserializeResponse(DatabindingImpl.java:189) at com.sun.xml.internal.ws.db.DatabindingImpl.deserializeResponse(DatabindingImpl.java:276) at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:104) at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:77) at com.sun.xml.internal.ws.client.sei.SEIStub.invoke(SEIStub.java:147) at com.sun.proxy.$Proxy39.executeOperation(Unknown Source) at com.sap.ps.bitool.tools.configwizard.e2e.SAPHostAgentOperationsWrapper.downloadBOEHistoryInfo(SAPHostAgentOperationsWrapper.java:525) at com.sap.ps.bitool.data.PatchHistoryExtractor.run(PatchHistoryExtractor.java:75) at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122) Caused by: javax.xml.soap.SOAPException: Not supported in SOAP 1.1 at org.apache.axis2.saaj.SOAPFactoryImpl.createFault(SOAPFactoryImpl.java:202) at com.sun.xml.internal.ws.fault.SOAP11Fault.getProtocolException(SOAP11Fault.java:169) ... 11 more |8E70A5307D164780BD2B9260447C263F28f|2016 06 28 19:58:07.515|-0400|Error| |>>|E| |BISupportTool| 7312| 1|main | ||||||||||||||||||||||InterruptedException in Patch History java.lang.InterruptedException: There was an error processing Patch History information for host xxxxxxxx at com.sap.ps.bitool.data.PatchHistoryExtractor.run(PatchHistoryExtractor.java:124) at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122)