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Feedback from a Utilities Space Editor

Dear Community Members,

First of all I have to say that I really like the clean design of the new community. I see a big advantage that the new community is part of sap.com, because it is great to have a single entry point and a website which combines a lot of valuable features.

I would like to share a few things which I have noticed and some improvement proposals:

  • Landing Page: When I visited the Landing Page I couldn't find topics of interest for me and a filter (like Zalando has it) which gives me the posibility to find what I am looking for. I know that there was a plan in the past that everyone can create a profile with their special interests and topics. Is this still in case? It is critical to find the desired content immediately.

  • It is not clear to me how the Recent Blogs for the Community Topic Page will be selected. What are the criteria (tags), what are the resources (community, digitalist,...)?

  • Profile: I tried to enter my LinkedIn URL and it was not possible. The message Please enter a valid URL came up.

  • Blogs:
    • I created a new blog and had difficulties to find the place to do it. This should be improved.
    • This blog couldn't be published. I had to click on Submit for Review even I am a space editor and should have the permission to post blogs without authorization.

I am looking forward to the new community and I hope that you can solve the issues soon!

Best regards,

Nicole

Space Editor SAP for Utilties

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    Posted on Jul 04, 2016 at 05:39 AM

    Hello Nicole,

    Thanks a lot for your feedback:

    Landing Page: When I visited the Landing Page I couldn't find topics of interest for me and a filter (like Zalando has it) which gives me the possibility to find what I am looking for-> Can you please share the link to this page?

    I know that there was a plan in the past that everyone can create a profile with their special interests and topics. Is this still in case?

    Let's ping @Audrey Stevenson , our profile expert

    It is critical to find the desired content immediately-> I agree. What tools would you add to help you find these.

    It is not clear to me how the Recent Blogs for the Community Topic Page will be selected. What are the criteria (tags)? what are the resources (community, digitalist,...)?

    Let's ping @James Pagel for this one

    Profile: I tried to enter my LinkedIn URL and it was not possible. The message Please enter a valid URL came up.> It worked for me. Can you please check if it is still happening? Can you please share the link and browser you are using?

    Blogs: I created a new blog and had difficulties to find the place to do it. -> The profile dropdown isn't sufficient?


    This should be improved. This blog couldn't be published. I had to click on Submit for Review even I am a space editor and should have the permission to post blogs without authorization.-> Is this is still happening? If yes, it's a bug as you've written more than blogs + you have already published more than 2 blogs.

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    • Hi Moshe,

      in the meantime our Utilities Community Topic Page went live. Thank you for this! I showed it to my manager and some team members and here is the summarized feedback:

      1. They all like the clean look of the page!
      2. The "Featured Content" with the pictures should move up, because if the visitor open the page you can just see text, but the visitor should also see pictures.
      3. An action box is missing which encourages the visitors to engage with the community. It is hard to find how to write a blog if it is just in the profile.

      Please let me know if you have any questions.

      Best regards,

      Nicole

      Unbenannt.PNG (11.2 kB)

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