Hello,
I have a problem with some android devices when I push an Android enterprise Application.
I am pushing the App to 30 devices in a group, unfortunately only half of the devices get the notification for installing.
If I select the other half and push it again, also not all devices get the notification...
In the Afaria log I saw the following Error:
XRS1398: Unable to insert 'unknown' into session. EXPLANATION: The channel/set (original channel id = -20, original server id = vof7$e) was not found and will be removed from the queue. ACTIONS: None.
I also saw the KBA for truncating the Database Table "A_CLIENT_NOTIFY_CHANNEL_Q" but this doesnt help.
All the devices are Samsung Galaxy S7 and have the Samsung client "MMEP" installed, and the Afaria version is Afaria 7 SP013.
Is this a Bandwith problem? The App is about 21 MB in size.
Thanks and best regards
Michael
Hello Michael,
Please take a look at this discussion https://scn.sap.com/thread/3782260
This is more likely on lost links. Take a look at the last reply in the above discussion.This may help you to resolve the issue.
Kind Regards,
Sushmitha
SAP Product Support Engineer
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