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How to license our Crystal Reports viewer web application?

Good afternoon—

We currently use Crystal Reports to develop custom reports for ourselves and for our clients.

We have developed a web application in C#/ASP.NET that displays Crystal Reports files in the web browser using SAP Crystal Reports for Visual Studio.

We currently use the web application internally, but are considering trying to distribute this software to our clients for whom we do Crystal Reports development.

What licensing requirements are necessary to proceed?

If we ask our clients to install the SAP Crystal Reports for Visual Studio redistributable themselves instead of packaging it within our web application, do we still bear responsibility for the license?

If so, do we just need to buy them a copy of Crystal Reports 2013 or 2016 or do we need to obtain an OEM license?

I've read the licensing document linked to from other posts, but I'm still unclear which scenario applies to our situation, especially since we don't package any of the Crystal Reports DLLs, etc. into our application itself and instead treat Crystal Reports as a prerequisite for our application to work properly.

Thank you in advance for your assistance,


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  • Best Answer
    Posted on Jun 28, 2016 at 01:59 PM

    Hi Luke,

    It's your software based on CR runtime so you still need to license it.

    It is quite simple, Page 4 lists what you fall under.

    SAP Crystal Solutions Licensing

    If it's Client app, runs on their desktop then it's free for you to distribute, Server Based requires you to purchase a single copy of CR per deployment.

    Contact info is in the Doc for OEM, give them a call to discuss the numbers.

    Thank you


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