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Former Member

HCPms Internal Server Error

Hi,

The HCPms service on my account does not work as it should. Every action (like viewing the application list, creating an application) gives an Internal Server Error as shown in the screenshot and I can't use it. Is there something wrong with the account ?

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7 Answers

  • Best Answer
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    Former Member
    Jul 15, 2016 at 07:24 AM

    I contacted SAP and they reset the HCPms, now everything works.

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    Former Member
    Jul 12, 2016 at 11:01 AM

    Here is a screenshot with the request that fails.

    Note however that when I access the HCPms admin home page for the first time, it returns OK, but when I go to Applications tab, it fails.


    Capture.PNG (14.2 kB)
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    Former Member
    Jul 12, 2016 at 09:58 PM

    Hi,

    From my experience, I have found the HCPms to be rather unstable. I get this type of error on a regular and seemingly random basis. I once created a ticket for it but I don't believe it was ever fixed. I hope the solution as a whole is stabilised soon - it's very difficult to use in productive scenarios.

    Regards,

    Chris

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    Former Member
    Jul 13, 2016 at 12:26 AM

    I tried to deploy and update a hybrid app, then I had the same issue.

    I'm seeking help from development team to have my account reset, probably you can do the same way.

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    Former Member
    Jul 06, 2016 at 07:46 AM

    Have you try to deploy an updated hybrid app through HCPms buddy?😉

    my account killed when I did that 😔

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  • Jul 06, 2016 at 03:06 PM

    Hi,

    Try to logout, Clear all the cookies and try again.

    Regards,

    Nagesh

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    Former Member
    Jul 12, 2016 at 10:51 AM

    Hello,

    I have exactly the same problem with Mobile services. There is "internal error" at any action I tried to proceed. Also, I tried to reach this link : https://hcpms-<scn user>trial.hanatrial.ondemand.com/Admin/AdminData but shows server error. I thought maybe is wrong the link at the destination tab but when I choose "check connection", I have got successful message.

    Any help?

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