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Errors after Client tool installation for BO 4.1 sp7

Hi Guys

We recently upgraded out BO platform from 4.1 sp3 to 4.1 sp7.

I ran an installation file to update all my client tools such as IDT,UDT , Webi etc.

First I tried to put an update patch which did not work, so I uninstalled all the existing client tools on SP 3 and installed sp 7 .

Now when I re-started my machine, only IDT is working, UDT does not even load and Rich client gives me this error below:

Any ideas how to fix this??


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2 Answers

  • Posted on Jun 26, 2016 at 08:32 PM

    Try to repair the installation and check

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 27, 2016 at 10:13 AM


    If you have another machine with the same patch level (BI 4.1 SP7) :

    Copy the LIBEAYM32.dll file and place it under :

    Program Files x86\SAP BusinessObjects\SAP BusinessObjects Enterprise XI4.0\win32_x86.

    Best regards,


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