Hi,
Our HCP product is using HCP's Document Repository to store business documents from Fiori apps. Occasionally we encounter issues from Doc. Repo., such as files are missing or only part of files are listed, etc.
I would really appreciate it if HCP Doc. Repo. experts can provide us some tips/tricks and best practices on how to investigate those issues, say where to find logs and how to interpret common issues from the logs, etc.
Thanks and best regards,
Ken Huang
Hi Ken,
you could access all the data stored in your repositories via the Document Service API. I’m not sure what best practices we could provide to analyze problems as these strongly depend on the application using the document service. For your particular problem where documents are missing, I would recommend to log your create and delete requests together with the document IDs.
And if you really see problems you could not resolve by your own, you have always the possibility to contact the Document Service team - as you already did via email.
The logs of the document service are not accessible for you. The document service is used by many applications and therefore these logs contain information of many applications which should not be spread to a broader audience.
How to access the logs of your application can be found here: https://help.hana.ondemand.com/help/frameset.htm?e6e8ccd3bb571014b6afdc54744eef4d.html
Best Regards,
Achim
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