Skip to Content
author's profile photo Former Member
Former Member

Department from CRM not updating in ECC

Hello all,

We have a scenario: When we change or remove department code from Contact Person in a Corporate Account, it does not gets updated in ECC.

In ECC in XD03->Contact Persons tab ->choose a contact for which value is changed in Webui should be updated in Contact Person in ECC.

Kindly let me know where to look or debug. The BDOC is all Green, no errors reported. No queue is stopped.



Add a comment
10|10000 characters needed characters exceeded

Related questions

2 Answers

  • Posted on Jun 27, 2016 at 10:12 AM

    Hi Pradeep,

    There are 2 ways to debug the Bdocs in Case of Green

    Option 1: Blocking Outbound Queue in CRM

    - Deregister the ECC

    - Debug the respective LUW, most probably will be having FM CRM_UPLOAD_TRIGGER in the queue

    Option 2: Without Blocking Queue

    Check the below link for the blog by @Ellen Feng detailing the process



    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Jun 28, 2016 at 01:21 PM

    Hello Pradeep,

    1. Check if there is filter for BUPA_REL in tcode SMOEAC of CRM system.

    2. Check if there are any user exits in TBE34 or TPS34 of ECC system preventing the data exchange

    some function modules to debug:









    Thanks and best regards,

    Julin Xin

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.