PCD Inspector Tool

[former_member210823]

hello

after active PCD Inspector Tool in portal , i  add brower chrome to user suport agent and save it , but after that I cant see ivew in content adminstrator and I have error :

i dete chrom in suport agent and save it but I have error!!!!!!!!!!!!

[former_member189925 · Accepted solution]

Hi

Can you please attach the error logs corresponding to the exception id that is thrown.

Also you can collect the logs using the log watch tool as per the below KBA.

1593107 - Logwatch Tool - Collecting Portal DefaultTrace logs

Along with it provide the portal version as well.

Regards

Santarshi Samanta

Follow Santarshi Samanta

[former_member210823 · Accepted solution]

thanks alot , I run Logwatch Tool  and saw it :

plz help me

[former_member189925 · Accepted solution]

Hi

Thank you for providing the log. Can you please refer to the below KBA and check if following the resolution step solves your issue or not ?

1709737 - Portal Runtime errors when accessing Support, creating a system object or opening a folder after successful upgrade to SAP Netweaver Enterprise Portal 7.3

Regards

Santarshi Samanta

[former_member189925 · Accepted solution]

Hi

Did applying the latest patch and redeployment solved your issue ?

If yes, then you can close the thread, for others to refer if they come across same scenario.

Regards

Regards

Santarshi Samanta

[former_member210823 · Accepted solution]

no,this doesnot solve, I can't see SupportedUserAgents in contentadminstrator...

[former_member189925 · Accepted solution]

Hi

Can you be more specific(screenshots will be more helpful) as to where you are trying to search SupportedUserAgents in content administrator.

Meanwhile you can refer to the below KBA and check if it helps or not ?

2253316 - Blocking Enterprise Portal to specific Browser's

Regards

Santarshi Samanta

[former_member210823 · Accepted solution]

I want to explain more : After active PCD ,I change SupportedUserAgents  meta data for showing portal in chrome and change it, after that I have error, but I can see accessible Content Administration, but in avalibility I can't see SupportedUserAgents  ,I think error is here...

[former_member210823 · Accepted solution]