Skip to Content
0
Jun 22, 2016 at 02:13 PM

Update Service Request from Activity

207 Views

Hi All,

I'm trying to update the customer on the ticket (ServiceRequest BO) when the selected caller on Live activity pane(Activity BO) changes. I query the ServiceRequest BO but unable to update the PartyKey fields even though the documentation shows that this field is available for Read/Write access.

Is anyone able to help please?

Best Regards,

Preethi Santhanam

Attachments