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Former Member
Jun 22, 2016 at 02:06 PM

Analytics Platform connection problem. Administration Console shows error.

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Hi...

Recently we're trying to deploy a High-Availability environment following the "SAP Business One, version for SAP HANA High-Availability Installation Guide Ver. 3.0.1 - 2015-12-15", but Analytics Platform shows "You are not connected to the SAP HANA database server; the database server is not available or you entered an invalid SYSTEM logon password.".

The catalina.out file shows this error:

java.lang.NullPointerException: while trying to invoke the method org.w3c.dom.Node.getChildNodes() of a null object loaded from local variable 'firstEntry'

at com.sap.businessone.licenseProxy.service.impl.XMLResponseParser.getDatabaseInstanceFromServiceUnitEntity(XMLResponseParser.java:252)

at com.sap.businessone.licenseProxy.service.impl.LicenseManagerRestfulImpl$9.received(LicenseManagerRestfulImpl.java:1740)

Operating System used is SLESB1HANA 11 SP4 and SBO is 9.1 PL11.

SYSTEM password has never been changed.

Do you have any clue what could possibly be causing this problem?

Thanks.

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