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Connecting C4C with ECC and ISU systems


We want to connect 1 C4C Tenant to multiple backend systems i.e. ECC and ISU.

From ECC there will be replication of Accounts and Contacts and from ISU the Billing and Invoicing documents.

Can anyone share the steps with regards to HCI to set up this landscape.



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  • Posted on Jun 23, 2016 at 05:36 AM

    Hi Roy,

    Yes you can connect it.

    1. Please define the systems in Administrator->Communication Systems

    2. Configure the Communication Arrangements for Accounts and Contacts from ECC and Communication Arrangements for Billing and Invoicing from ISU.

    You can select the respecitve Communication partner while defining standard Interfaces.

    Please follow the standard Integration guide to set up Interfaces with HCI. It can be downloaded from below link.

    SAP Hybris Cloud for Customer – SAP Help Portal Page

    However it is recommeded to use only 1 Master system. ISU can be a master system for both Accounts and Contacts and Billing and Invoicing


    Abdul Rasheed

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