Identity Provider could not process the authentication request received.

Hello.

After trying to configure the SAML 2.0 for the SAP HANA Cloud Identity for my account I am no longer able to login in the SAP HANA Cloud Identity (https:// . accounts.ondemand.com/admin ).

I receive this error again and again:

Identity Provider could not process the authentication request received. Delete your browser cache and stored cookies, and restart your browser. If you still experience issues after doing this, please contact your administrator.

I cleaned up the browser cache many times.

Does any one know how to reset or recover the access to this service?

I have the Starter Edition version.

Thank you.

David