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Freight on Sales Orders

In price strategy for sales orders I want to charge freight as a separate item to the materials included on the sales order.

Right now, the configuration is set to scale the freight cost based on net value of items. This is causing a problem if we are forced to use multiple deliveries for the same order. Our customers expect to pay a full freight cost on the first delivery of their order as quoted but NOT on any subsequent deliveries (which in our case are intentional back orders as we sell from stock).

As an example a customer orders 1 x Item A @ £250 & 1 x Item B @ £150, total £400, the freight charge applicable (entered manually) is £8.00. Right now, if we send Item A only the freight charge they are invoiced is £5.00 (£250/£400 x £8). Then, when we send Item B, the freight charge invoiced is the remaining £3.00 (£150/£400 x £8). The freight charges we want are £8.00 on the first delivery (regardless of what was shipped) and then £0 on every subsequent delivery. The total is till £8.00 but it is all charged up front.

If I deleted the "scale base type" in pricing configuration and left the box blank, would this achieve what I want?



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1 Answer

  • Oct 23, 2018 at 12:34 PM

    Dear Jonathan,

    If you do not want the freight to be split based on items and delivery, then you can create Freight as a Service with the Item Type as - Service Fixed Price without actuals. Then add the same service in sales order and then during the invoicing you can combine the Outbound Delivery Invoice Request for Item A and the Sales Order Invoice Request for the Freight and create a single invoice.

    Hope this helps.


    Shubha N R

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