Hana Log Backup Not clearing Segments.

Dear Team,

Kindly please help here.

We have issue with Hana database system as follows.

We aae using net-backup tool to take our log/full backups. Log backups run regularly (with schedule such a way that next log backup is started 5 minutes after prior log backup is finished) and are getting successful. But it was found that Some log Segments were not truncated/deleted after log backup was successful.

Here are log segment on mount-point where LOG file of index server resides. and they date back july 19th.

Can someone please let know how to tackle this problem ? Following sap note 1679938 is something we did when log was full or this situation but frequent restarts have made client raise eyebrows when this issue comes again and again;

Can someone please suggest any other approach that will help save restarts and truncate the Segments ?

Regards,

Arthur Rodrigues