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Former Member

error: Only the Service Desk transaction can lock/unlock the task list for Urgent Change

Hi,

I am unable to unlock task list for urgent change. My access has SAP_ALL.

error1.jpg (30.1 kB)
error2.jpg (13.6 kB)
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2 Answers

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    Former Member
    Jun 29, 2017 at 08:33 AM

    Hi, I've the same issue on Charm SSM 7.2 only for "Urgent Change" when release a task from Admin Cockipt.

    For Normal Change l' "unlock group task" is ok.

    How did you solve this problem?

    Thanks

    Joseph G.

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  • Oct 13, 2017 at 06:32 PM

    Dear Glorifel,

    Please look at SAP KBA 2484495 - Task list cannot be executed directly - SAP Solution Manager
    Please navigate to M* SMAI tasklist. Here you can unlock group.

    Best regards,
    Vladimir

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