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C4C Notification Email to users adapt sender address

Former Member
0 Kudos

Dear SAP Community,

Currently, when notifications from the system are sent to the user's email Address, the sender address is "donotreply@myxxxxxx.mail.crm.ondemand.com". (replace "x" with tenant URL)

How can I change this sender address (used to send notification emails to the system users) to eg. C4CNotification@myxxxxxx.mail.crm.ondemand.com ?

Thank you!

Accepted Solutions (1)

Accepted Solutions (1)

PrasanthArya
Advisor
Advisor
0 Kudos

Go to Activity --> E-Mail and Fax Settings , select E-Mail and Fax Settings again in it

Answers (1)

Answers (1)

0 Kudos

Hello Katharina,

Can you please check in the BC activity "EMAIL AND FAX SETTINGS"?

There is a field for the default email for notifications.

Best Regards,

Gustavo Muñoz

jalda
Explorer
0 Kudos

Hi,
For me when i open EMAIL AND FAX SETTINGS i'm getting a warning like Activity is readonly; settings cannot be changed what permissions do i need to have to add a custom domain or change default E-mail address

Thanks,
Adithya

0 Kudos

Hello Adithya,

You can open the acitivity in 'read-only' (which shows this message) or you can use the button "Change immediately" then the BC activity should be editable.

Regards,
Gustavo Muñoz

jalda
Explorer
0 Kudos

Hello gustavo.munoz3,
Thanks for the update. I'll check it.

Thanks,
Adithya