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Former Member
Jun 21, 2016 at 01:14 PM

Notification for Manager for Processor Party in Activity Task doesn't work

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Hi!

Have created a workflow rule for task. Defined the condition and action. The action is notification. The recipient is ‘Manager for Processor Party in Activity Task’. The issue is that the notification doesn’t appear for manager.

The manager is in the same org unit as the processor. Tried with indicator ‘reporting line’ in organization unit and without it. The same behaviour.

Tried the same rule with recipient determination as processor party and employee responsible and everything worked fine.

Are there any details to solve this issue?

Thanks in advance and best regards, Andrey.