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Design Studio runtime license error

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Hi Experts,

Design Studio throws a strange error from this morning pertaining to license. It shows an error ‘Your run time license has expired’  when we try executing an app in both local (tried even without any data source) as well as in BIP and also when we try to see the Error logs.

Our understanding is license is not currently maintained in Design studio client (would rather come from Dashboards) and we should be able to at least execute DS app with local/no data source. Is there are place in Design Studio client where we can go and check the license status like we have in Lumira

Thanks and Regards,

Ram

Accepted Solutions (1)

Accepted Solutions (1)

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Sorry for the delay... Issue seems to be with Horizon client and not with Design Studio. If browser is already open and if we try executing the app from Design studio it works without any issues opening a new tab in the existing browser. Only if no browser is open, this issue arises.

This thread can be closed.

Thanks and Regards,

Ram

Answers (1)

Answers (1)

TammyPowlas
Active Contributor
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Ram - do you have any add-ons installed with Design Studio?  Maybe check those?

If not then I would log an incident with SAP Support.  I have the same understanding as you when it comes to licensing

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Hi Tammy,

We do not have any add-ons installed.

We just enabled the Log status to 'Debug' to get trace files for raising a different OSS issue today.

But this issue propped after that (we do not if changing log status could have caused the issue as we did not test today before changing the log status. Apps were executing fine till last week).

Issue remains the same even after change the log status back to 'Warning'

Thanks and Regards,

Ram