Agentry: List selection is working from action step

[Former Member]

Hi,

Trying to select the first item of the listview from action step. But it is not working.

Currently action is being triggered from openUI. Please let us know if any extra steps required?

Regards,

Amitoj

[former_member267138]

Hi Amitoj,

Try triggering this list selection without open UI control. Also try removing the subactions or execution rules if any.

As this may vary from case to case. The above mentioned steps are preliminary trouble shooting steps.

Thank you

[Former Member]

Syed,

Thanks for your reply.

There are no subactions or execution rules associated with list selection step (please find the below attachment).

When i trigger the same action from agentry instead of openUI, list selection is working fine.

Thanks,

Amitoj

[bill_froelich]

When you trigger the action from Agentry versus Open UI what and where is it being called from?  Is the open ui control calling the action on the same screen as the list?

--Bill

[Former Member]

Hi Bill

when i am executing from OpenUi i am just hiding and Un hiding the list based on the boolean property. in Agentry i am navigating from the screen.

[bill_froelich]

Amitoj,

So from Agentry you are just doing a navigation without the hide/unhide?

Have you tried just leaving the list always showing and see if the action works as expected from OpenUI.

--Bill

[Former Member]

Bill,

Tried by leaving the list always showing and triggering the action from openUI. Still It's not working.

Regards,

Amitoj