cancel
Showing results for 
Search instead for 
Did you mean: 

Issues with different assignment types in notification/work order in work manager 6.3?

former_member201041
Participant
0 Kudos

Hi Everyone,

          As I have been going through different assignments types available in work manager for work order and notification. As looking at the assignment types in notification we have:

1. HEADER LEVEL PERSON RESPONSIBLE( There is no field "person responsible" available in screen of notification of  work manager 6.3 application)

2.TASK LEVEL PERSONNEL NUMBER( There is no field "personnel number" available in screen of notification of  work manager 6.3 application)

3.HEADER LEVEL PLANNER GROUP( There is no field "planner group" available in screen of notification of  work manager 6.3 application)

4.HEADER LEVEL BUSINESS PARTNER( There is no field "business partner" available in screen of notification of  work manager 6.3 application)

5.HEADER LEVEL WORK CENTER( There is no field "work center" available in screen of notification of  work manager 6.3 application)

     My general question is that , Can I bring these fields with configPanel or simple configuration, or what should I have to do to bring these fields in Notification Edit/Add  screen in Work Manager 6.3 Application ?

Plz reply.

Thanks,

Raj Kumar

Accepted Solutions (0)

Answers (3)

Answers (3)

mark_pe
Active Contributor
0 Kudos

Raj,

You may check the following references to assignment types.

Performance:

Issue of missing data on different assignment types: KBA # 2269351

Hope some of this references can help.

Best Regards,

Mark Pe
SAP Platinum Support Engineer

former_member201041
Participant
0 Kudos

Hi Mark/Bill,

     Appreciate both of you. Mark thanks for the troubleshooting notes. I went through the KBA its about "Work center not found in the work order fetch properties for the user ", but let me refresh the question once again,

      As in notification my assignment type is "HEADER LEVEL WORK CENTER", but "Work Center" field is missing in Notification edit/add at front end(or Client Side or Work Manager Mobile Application).

     So how can I bring that field to notification edit/add screen of work manager 6.3.1  mobile application, as it is required ?

Thanks,
Raj Kumar

bill_froelich
Product and Topic Expert
Product and Topic Expert
0 Kudos

Raj,

If your user profile is correctly setup you will have assigned the user to a work center in SAP.  This value will automatically be used as needed.  There is no need to bring down / display this field as it will always be the same value (that of the user work center).

--Bill

bill_froelich
Product and Topic Expert
Product and Topic Expert
0 Kudos

Raj,

Based on the assignment type you are using, Work Manager will only download work orders and notifications that are assigned to the user.  Therefore those fields are not really relevant on the device.  Those fields are certainly used on the backend to properly filter and determine what to bring down but I don't think you really need them on the device.

--Bill

former_member201041
Participant
0 Kudos

Hi Everyone,


Plz reply so that I could get proper idea about it.

Thanks,

Raj Kumar