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Jun 19, 2016 at 02:30 AM

Create a Ticket from a Survey.

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Hi experts,

I am working on the Survey Section, I need to Create Automatically a Ticket (Service Request).

Basically there is a Standard funcionality that create a Sales Order for a Specific Question.

There is a way to include the Creation for a Ticket?

Can i show the QC for the ServiceRequest (Ticket)? I am trying to include the view but even in the extensibility Explorer i dont have the options for that.

If not is possible, there is another way?

Thanks for the reply.

Regards Pablo.

Attachments

Create Ticket.png (21.0 kB)