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SM_intern_ws user was locked

Solution Manager 7.1 is completely configured in 2015, everything looks good till yesterday but today it is showing like SM_intern_ws user was locked. Can any one suggest me possible solution? or troubleshooting steps

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2 Answers

  • Best Answer
    Posted on Jun 17, 2016 at 12:56 PM

    Hi Shanmuka

    Please check the attached note and let us know if this resolve ur issue.

    2285422 - SM_EXTERN_WS user gets locked frequently in Technical Monitoring in Solution Manager


    Hope it helps.


    Thanks

    Prakhar

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  • Posted on Jun 17, 2016 at 01:00 PM

    Hi Shanmuka

    Login to SOAMANAGER->

    Web configuration

    Check for connection proxy

    CO_DIAGSTP_WS_AGT_SMDAGENT_MON

    and maintain the correct password for SM_INTERN_WS for all services which it is used.

    Thanks

    Rishav

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