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Former Member
Jun 16, 2016 at 07:25 AM

Approvers cleared after document is approved

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Hi Experts,

We have an issue with one SC in production. In a 2 step approval process, the second/final approver has approved the document and the follow-on document is created.

But the approver information is lost from the shopping cart and the default approval step(as shown below) is determined. We are using Application controlled workfllow in SRM module.

No approver/administ Strategy No approver/administ did not determine any approvers

I have checked using the tcode bbp_bg_approval and found that we have no issues with approval determination logic in BADi, as I could still see the desired approvers being determined. In the workflow log, I could see the steps and approvers information.

But in BBP_PD, This is found.

Could you please help me on how to get the approvers back , so that they are visible on approval preview.

PS: We are on SRM 7 and using application controlled workflow.

Thanks in advance.

Best Regards,

Karthik

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